NetSource is Chicago's Premiere SSAE-16 Type II Datacenter

NetSource owns and operates our own SSAE16 & SAS70 Type 2 Chicago area datacenter providing us complete control over the quality of the hosting service we provide. NetSource can host your web site, business application, and mission critical data in our state-of-the-art data center. You get the highest in reliability and performance with 100% network availability including our redundant gigabit fiber bandwidth connections to the Internet. Please review our data center specifications below and see why our Chicagoland (Naperville) data center has some of the highest customer ratings in the midwest.

Datacenter Gallery | Datacenter Specifications (.PDF) | Presentation (.PDF)

NetSource Has Been Providing Datacenter Services To Chicago Since 1995:

NetSource offers a number of datacenter hosting services to businesses in Chicago, the suburbs, and the Midwest. Please contact a NetSource sales representative at 866-778-1212 if you have questions about a particular hosting service.

NetSource Datacenter Overview and Specifications

NetSource offers a fully redundant hosting facility that is located 31 miles outside of Chicago in Naperville, Illinois. Our datacenter was built from the ground up as a datacenter (ANSI / TIA 942), and provides a perfect solution for businesses of all sizes. NetSource offers 24/7/365 access to your equipment and staffs an entire team of technical professionals to ensure that your resources are in good hands.

Main Network Specifications and Datacenter Features:

NetSource's datacenter was build using the TIA-942 datacenter standards and provides you with a fully redundant hosting solution for your business. NetSource maintains the datacenter with scheduled maintenance on all critical datacenter systems. NetSource has years of experience (since 1995) managing a complex hosting environment for businesses. Our Network is made up of gigabit fiber connections coming from multiple providers to ensure your connection is always available. Call NetSource at 866-778-1212 with your questions.

New data center was built to ANSI / TIA 942 DATACENTER STANDARDS
SSAE16 Type II / SAS70 Type 2 Datacenter audited by third party firm
Customers and clients have been audited and passed HIPAA, Sarbanes-Oxley, Gramm-Leach-Bliley, SAS-70
Quality APC datacenter components including racks, cooling, and backup UPS systems
Data center is PCI compliant for credit card handling and handling of financial data
Multiple Physical POEs (points of entry) for fiber inputs into center
Capacity Planning - No fiber optic link will ever peak at more than 33% of its capacity
1000 MBPS (GigE) fiber connections for high bandwidth needs
100 MBPS connections (or better) to NetSource's routers and switches from your server is standard
Instant growth and scalability - Potential to install 96 fiber lines for possible 95,000 MBPS bandwidth
Redundant bandwidth carriers means no single point of provider failure
BGP4 is being used on border routers to ensure the quickest path between every request
42 U, 21 U, 14 U, locking cabinets supporting standard 19" mounting rails
20-amp 120 volt AC circuits, 3-phase 208V circuits available. 60 Amps in each rack
Custom dedicated hosting, colocation, and managed services available
We can work with you on creating a disaster recovery plan using trained specialists
Geographically stable (low disaster occurrence) located 30 mi west of Chicago, Illinois. Located 1/2 mile off I-88
Senior Level system administrators on call 24/7/365 with emergency phone numbers

For questions or to schedule a datacenter tour, please Contact NetSource | Datacenter Image Gallery

Datacenter Power System Specifications:

The datacenter electrical power system contains fully redundant uninterruptible power systems (UPS) with Cummins diesel backup generators. NetSource has regular scheduled maintenance checks on all power systems to ensure they will work when they are needed. You can trust NetSource's power system because we have proven the success of our Chicago infrastructure with zero failures. NetSource is also located in a new section of Naperville and our physical location has some of the most reliable power in the state of Illinois.

Redundant APC UPS's - uninterruptible power supply batteries, powers equipment during generator startup
Cummins diesel generators - Hospital-grade diesel generators provide for datacenter backup power
Dense high capacity circuit distribution to prevent circuit failures or load issues
120 VAC and 208 VAC (single and three phase power availability) - 60 amps possible in each rack
24/7 Electrical circuit load monitoring and management by trained professionals
N+1 Power Redundancy on all systems. No single point of failures possible
APC valve-regulated lead-acid (VRLA) batteries providing backup at full load
Generator backup - 24 hours of on-site fuel plus emergency refueling service to resupply in an emergency
Uninterrupted transfer of power using high capacity UPS and Automatic Transfer Switch (ATS)
Transfer of power is completely automatic and transparent in the event of an outage
Regularly scheduled maintenance with certified power generator contractors
24/7/365 monitoring of generator systems at Network Operations Center - NOC

For questions or to schedule a datacenter tour, please Contact NetSource | Datacenter Image Gallery

Datacenter Cooling / Environmental Datacenter Specifications:

The NetSource datacenter has redundant HVAC systems, so at maximum cooling times a system can be completely down and it will not affect room conditions. NetSource keeps the front of our racks at between 69-70 F to ensure your server equipment runs as efficiently as possible. NetSource also controls the humidity in the center to ensure a long life for your equipment. As a third level of safety, NetSource has fully mobile 8 ton air units that can be used during maintenance. Our setup ensures a cool environment for your equipment.

Redundant HVAC cooling capacity controlled to (+/-) 2 degrees of 70 degrees
Liebert and APC datacenter grade air conditioners in N+1 setup to ensure 100% up-time.
Leak detection system - upon detection of any water near system, the leak detection will send an alarm
Equipped with high capacity HVAC data center grade systems installed by datacenter specialists
N+1 Redundancy on all cooling systems means we have no single point of failure
Data center environment maintained at optimal temperature and humidity levels for equipment
N+1 Power Redundancy on all systems. No single point of failures possible
24/7/365 HVAC emergency service contracted by certified professionals with years of experience
Contracted maintenance with certified HVAC contractors specializing in APC Equipment
Computer controlled humidification system takes the guess work out of the controls
10 foot ceiling height contributes to maintaining ambient air temp of 70 degrees F
2 foot raised floor for under floor cooling is very efficient for putting cold air on all racked equipment

For questions or to schedule a datacenter tour, please Contact NetSource | Datacenter Image Gallery

Fire Detection and Suppression System Specifications:

The NetSource data center is protected by dual fire protection systems. NetSource maintains both FM200 water-less fire suppression and Fike dry pipe pre-action fire protection systems, thus allowing NetSource to offer the best available fire protection in existence today. NetSource has also placed the entire data center inside of a fire protected area to prevent fire from entering the center from an outside source. Careful planning and high end equipment ensures that your expensive investment is safe with NetSource.

Full fire detection systems installed above and below all racks in datacenter to quickly address issues
Photoelectric early warning smoke detectors installed for early warnings
Heat detection warning systems act as secondary system to smoke detectors
FM-200 fire suppression system - safe gas based fire removal system addressing issues
Dual interlock pre-action dry pipe fire suppression systems for added protection
Water held outside critical equipment areas and is not directly above equipment
Fail-safe alarm system to prevent false discharge or tampering of system when armed
Server room has been fire-protected on all 4 walls to prevent fire creep from outside source
Zone-specific discharge of pre-action systems to limit negative effect of a discharge

For questions or to schedule a datacenter tour, please Contact NetSource | Datacenter Image Gallery

Security Specifications for Datacenter:

NetSource is committed to providing the highest level of security to safeguard your equipment 24 hours a day. With multiple levels of security, entry into the data center is restricted by proximity cards and access codes. Video surveillance and stringent data center escort requirements protect server access and our client's equipment. NetSource maintains over 90 days of electronic video coverage that can be reviewed at any time. Come in for a tour and find out why so many businesses choose NetSource to safeguard their equipment.

Cement building with no windows in datacenter prevents entry or viewing of equipment
No signage describing NetSource's data center services on outside building
Intrusion detection alarm systems in place throughout the datacenter
Event driven, fixed mount digital Closed Circuit (CCTV) with digital archive
All entry, exit, and datacenter locations under video surveillance 24/7
Fail-safe alarm system to prevent false discharge or tampering of system
Key card and Code Access required to enter datacenter at all times
Database of individuals authorized to access the facility is used and monitored
Every individual rack in the datacenter is always locked with access code and key
Serial numbers on equipment are recorded at entry and exit points in datacenter
Emergency pager and phone support to all clients for emergency priority
All access is electronically logged into a NetSource client database via keycards.

For questions or to schedule a datacenter tour, please Contact NetSource | Datacenter Image Gallery

Datacenter Operations Control Center Specifications:

NetSource has a state-of-the-art NOC to view and monitor our entire system. NetSource employs professional system administrators that have been trained on emergency techniques and management of both Windows and Linux servers. The core of NetSource's main technical team has been with the company for over 10 years. NetSource provides all of our clients 24/7/365 technical support in person or on the phone, and we also have a support ticket system for non-emergency issues. NetSource has experience with small, medium, and Fortune 500 clients.

State-of-the-art high resolution data audio/video screens to monitor data
Command consoles for control of local and remote systems in datacenter
Secure, highly restricted access to operations center by trained staff only
Monitor and control of environmental systems - ex. electrical and cooling
Network systems 24/7/365 monitoring and management to ensure up time
Remote systems for backup service monitoring during non business hours
NetSource has highly trained system administers on staff at all times
Control Center (NOC) built from the ground up as a datacenter control room

For questions or to schedule a datacenter tour, please Contact NetSource | Datacenter Image Gallery

Misc. Datacenter Conveniences For All NetSource Customers:

NetSource offers items like roof access for customer equipment, customer convenience rooms, and other features that provide an added level of service to our customers. For example, NetSource has a customer convenience room that will allow you to work quietly, eat lunch, or make a cup of coffee. We even have conference room space if you need to have a company meeting at NetSource. If you have specific questions about our datacenter, please feel free to call us at any time. You can schedule a tour at anytime by calling 866-778-1212.

Full roof rights for antenna installations if your hosting environment needs access
We can mount most types of antennas with proper documentation and advanced planning
Roof portals for waterproof cable entry so that installation is easy and effective
Satellite or Cable TV can be brought into our center for specific needs
Special customer convenience room with kitchen, bathrooms, and quite areas to work
On-site office space setup room that can be reserved without charge for current customers
Conference room with audio / visual facilities that can be reserved for special meetings
Fully functioning crash-carts in the datacenter so you don't need to bring your own equipment
Staffed system administrators to answer your questions or meet with you on your setup
Access to all major telecommunications providers in the building. We offer Cross-Connects
Datacenter is kept clean and dust free to ensure proper equipment functionality